Shipping policy
Shipping Policy
At WeHwupe Store, we are committed to providing clear and reliable shipping services for customers within the United States. Below is our complete shipping policy:
1. Order Processing & Handling Time
We process orders on business days (Monday-Friday, excluding major holidays). Regardless of the order placement time, all orders will be shipped within 3 business days of being placed. This process ensures that your order is promptly prepared, packaged, and dispatched.
2. Shipping Destinations
Currently, we only ship to all regions within the United States, including:
- Continental United States
- State of Alaska
- State of Hawaii
Note: At this time, we do not ship to any international destinations outside the United States.
3. Estimated Delivery Time
After your order is shipped, delivery times vary by region within the United States:
- Continental United States: 3-7 business days after shipment
- State of Alaska, State of Hawaii, and Remote Areas: 7-10 business days after shipment
Please note: The above are estimated times and may be affected by factors beyond our control, such as weather conditions, logistics delays, or other unforeseen circumstances.
4. Free Shipping Policy
We offer free standard shipping for all orders shipped to any region within the United States, with no minimum purchase requirement. There are no hidden shipping fees — the price you see at checkout is the final price you need to pay.
5. Shipping Methods
Orders are generally shipped via standard mail and primarily delivered through reliable logistics channels available in the U.S. market. To ensure shipping efficiency and service stability, we do not accept requests for designated logistics carriers. Once your order is shipped, we will send you a confirmation email containing shipping tracking information.
6. Tax Information
In accordance with the regulations of different U.S. states, orders shipped within the United States may be subject to sales tax. The relevant taxes will be automatically calculated and displayed at checkout.
7. Order Tracking
After your order is shipped (within 3 business days), you will receive a confirmation email with a tracking number. You can use this number to directly check the delivery progress of your package on the logistics carrier’s official website.
If you have any questions about your shipment, please contact our customer service team via: [wehwup@gmail.com]